First Class post
Tickets purchased by 16:00 will be processed and dispatched within 24 hours of booking using Royal Mail First Class post.
Please book tickets 5 postal days prior to departure to allow for delivery.
This also applies to the Recorded Signed For delivery option.
Please note, we are unable to guarantee delivery for first class and shall not be obliged to change, cancel, replace or refund a ticket once it has been posted.
Recorded Signed For
For daily tickets we now offer this service free for bookings over £100
For season tickets this service is free of charge
For bookings less than £100 you can select this delivery option for a cost of £2, it offers:
- Proof of postage
- Signature on delivery
- Online confirmation of delivery
Please note, we are unable to guarantee next day delivery, if this is a requirement then we recommend you use the Next Day Special Delivery option.
You can track your delivery using Royal Mail's Track and Trace service by going to fastrailticketing.com/southern. Enter your eight character booking reference number and click 'Search'. You will be given a 13 character tracking number, simply click the 'Track' link to find out if Royal Mail has delivered or attempted to deliver your item.